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Home > Books and eBooks

Secrets of The Best-Run Practices
2nd Edition
By Judy Capko

Part Number GRB_014_15
<c> Secrets of The Best-Run Practices<br>2nd Edition</c> By Judy Capko
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by Judy Capko

UPDATED & EXPANDED - Including four brand new chapters covering today's technologies, economics and changing issues in practice management.
  • Could reducing missed appointments add $800,000 revenue to your practice?
  • Could a dispute resolution process improve patient relations and reduce malpractice exposure?
  • Could simple forms streamline everything from staff training to calling patients with test results?
Yes, says practice management expert Judy Capko, and she reveals how in the Second Edition of her best-selling guide, Secrets of the Best-Run Practices.

In plain-English, the author - a noted practice management expert - maps out the smart but ingeniously simple tactics today’s most successful medical practices and ambulatory care centers are using to thrive despite tough economics, tight reimbursement, and practice management issues such as changes in workforce demographics and the prospect of upcoming health care reform.

From consulting engagements with hundreds of medical practices, Capko shares "best of the best" ideas plus ready-to-use tools. Whether you have a practice that’s growing so fast you're losing control … or a practice that's struggling with patients and profitability, Secrets shows you proven tactics for improving practice revenues and patient satisfaction, managing the phones, streamlining workflow, and hiring and retaining dedicated staff. Use these real-life secrets to create a smoother, more profitable practice where staff wants to work and patients want to come!

TOOLBOX: 46 downloadable (in PDF and Word) ready-to-use forms, management tools, surveys, flow charts, worksheets and more!

About the Author

Judy Capko of Capko & Morgan is a national healthcare management and marketing consulting firm. She specializes in medical practice operations and practice building techniques and focuses on maximizing resources, building patient-centered strategies and valuing staff contribution. Judy believes we achieve our greatest results by raising others up. Thousands of physicians and administrators have benefited from her advice and innovative, energetic approach to organizational management and strategic planning for more than 30 years.??Judy is the author of the 2nd edition of “Secrets of the Best-Run Practices,” and “Take Back Time - Bringing Time Management to Medicine.” She is featured and published in more than 50 prestigious national medical journals. She has also written by-line articles for the Journal of Medical Practice Management, Urology Times, Eye World, Repertoire, Physicians Practice and Practice Link.   Judy is the co-author of Greenbranch’s new and timely book, The Patient-Centered Payoff.
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