This manual is customizable and designed to be the "go to" Operations Manual for your practice. Developed based on the best practices that we teach our clients, the Operations Manual provides you with structure that can be customized with the specifics of your practice. The printed manual also comes on a CD so that you can customize information based on the specifics of your practice. It can be used for any specialty and is a great reference tool for the everyday administrative operations of your medical practice.
Once you adapt the policies and sample forms for your practice it can be saved on the practice's computer for safekeeping and future reference.
There are over 100 pages addressing numerous topics including: general office procedures, telephone procedures, scheduling, registration, patient arrival, release of information, billing, financial counseling, collections, discharging a patient, equipment/supplies/inventory, month-end reporting, cash control, OSHA/CLIA, and disaster planning.
This is a powerful resource filled with practical information that will benefit any medical practice!