In Order To: Implement effective operations and having a reference manual on hand for all staff
This manual is designed to be the "go to" Operations Manual for your practice. It provides you with a solid foundation and structure, and it can be customized with the specifics of your practice. The printed manual also includes a CD that contains templates with information such as telephone etiquette, direction and patient registration that you can customize with the specifics for your practice.
Once you adapt the policies and sample forms for your practice it can be saved on the practice's computer for safekeeping and future reference.
This manual can be used for any specialty and is a great reference tool
for the everyday administrative operations of your medical practice.
There are over 100 pages addressing numerous topics including:
- General office procedures
- Telephone procedures
- Scheduling, registration
- Patient arrival
- Release of information
- Financial counseling
- Discharging a patient
- Month-end reporting
- Cash control
- Disaster planning
to view the Table of Contents.
This is a powerful resource filled with practical information that will benefit any practice!